It’s always rewarding to see a customer’s service gaining approval in the real world, especially when it has a positive impact on society.
We recently worked with Jisc on the user experience design of their Student Voter Registration service. It was launched in May and already over 1,000 young people have used it to get themselves on the UK electoral register.
It’s perhaps no surprise that statistically, people under 24 years of age are the least likely to register to vote, particularly those who have changed address in the past year. It may be more of a surprise to learn that all UK higher education providers are legally obliged to facilitate the electoral registration of students. This whole process, in particular the rules and regulations around data collection that come with it, is subject to frequent change and not easy to keep abreast of. It makes little sense for all universities and colleges to develop and maintain their own software systems, and a whole lot of sense for all this to instead be managed through a centralised body such as Jisc.
Our remit for Jisc’s Student Voter Registration service was to design a mobile-first user experience for the target audience: Generation Z students using mobile devices. Working closely with the stakeholder group, we delivered a process model, wireframes, graphic designs and CSS3 code for the service, which was then implemented by Jisc’s in-house development team.
To date 17 higher education providers have signed up to the service, we look forward to the 10,000th student registering through it!
Read the full press release from Jisc at: Student voter registration service gains its 1,000th sign up.